Questions,
answered clearly.

Yes. FUTBEXO cuts standard and oversized blocks across hoodies, tees, jerseys, joggers, and jackets. Fit goals differ by piece, so we may suggest a size that wears better on the street than the number printed in an old replica. Head of design Marcus Hale can explain options in plain language before we start your order, including how a tall frame changes sleeve pitch and how a shorter torso changes hoodie length. Youth and adult runs are both on the size card. If you are between two sizes, we will say which one we would wear to a match, not which one is easier to sell. Oversized is a cut, not a guess that you should buy two sizes up. Standard is not the same as tight. Bring a piece that already fits the way you like, even if it is not ours. Marcus Hale will compare the body, the sleeve, and the hem against our blocks and write the result on your size card so the next order does not reopen the argument.

Your name, the piece you want, your size, colour preference, and any crest or number notes help a lot. If you are planning a squad kit or a repeat club order, share approximate quantities and the collection date. For a studio visit, note whether you want a fitting or a simple pickup at 312 Otipua Road, Highfield, Timaru 7910. A photo of a current shirt is useful, and so is the name of the city you will wear it in, because Auckland humidity and a Timaru evening are not the same brief. The more specific the note, the fewer questions we need to send back. A name, a size, a colour, and a date will start almost any single-piece order. A squad order also needs a count and a collection plan. If you are visiting 312 Otipua Road, say whether you want to try cloth or only to collect. A photo of a current shirt helps more than a brand name. The city matters too, because a layer for Auckland humidity is not always the layer for a Timaru night.

Absolutely. We rank suggestions as bold, balanced, or quiet graphics before we add names, numbers, or extra crests. You choose what fits this season. We document favourites for returning supporters when helpful so your next hoodie or away jersey stays consistent with the set you already own. Custom work is quoted before it is stitched, and a change after approval is treated as a new line, not a silent edit. The FUTBEXO logo stays part of the piece unless a squad agreement says otherwise in writing. We will not copy another club's protected badge. Custom colour is a conversation about bold, balanced, or quiet, not an open invitation to put any mark on the chest. Returning supporters can keep a favourite on file so the next hoodie matches the jersey they already wear. A change after you have approved the spec is a new line on the order. The FUTBEXO logo remains unless a written squad agreement says otherwise. Bring the names in a clear list. Handwriting on a scrap of paper has caused more remakes than any cloth fault.

Counter orders are typically paid at collection. Larger squad quotes may request a deposit after you approve the spec. We provide clear NZD totals before custom graphics are added, starting from bands such as $79 for a terrace tee and $149 for a matchday hoodie. Contact us at [email protected] or +6436869000 if your club needs an invoice. Deposits are explained in plain figures, and the balance is due before the finished kit leaves the studio. We do not add a surprise fee for a standard crest that was already listed on the quote you accepted. Counter pieces are paid at collection. Larger squad work may ask for a deposit once you approve the spec, and the balance is due before the kit leaves the studio. Invoices are available for clubs. The figures you approve are the figures on the receipt, including GST where it applies. If a cloth change would move the price, we stop and ask before we cut.

Yes — especially for small clubs and regular matchday supporters. We can schedule pre-season drops, standing hoodie orders, or seasonal tracksuit rotations. Ask on the contact form and we will propose a calendar that matches your rhythm around Timaru, Christchurch, Wellington, and Auckland. A recurring plan keeps sizes on file so a new player can be added without rebuilding the whole spec. It is also the simplest way to replace one damaged jersey without waiting for the next public drop to open. A recurring plan is a calendar, not a subscription you forget about. We propose dates around your fixtures in Timaru, Christchurch, Wellington, or Auckland, and you can skip a window. Sizes stay on file. A new player is added as one line, not as a rebuild of the whole set. Ask for this on the contact form if your club already knows it will need more than one drop this season.