How FUTBEXO collects, uses, and protects personal information related to our premium football streetwear studio in Highfield, Timaru, New Zealand.
Last updated: 22 October 2026
FUTBEXO is a football streetwear studio at 312 Otipua Road, Highfield, Timaru 7910, New Zealand. We design sneakers, hoodies, oversized tees, tracksuits, joggers, sweatpants, shorts, jackets, caps, jerseys, and accessories for people who live and breathe the game. This Privacy Policy explains how information shared through our website, phone, email, messages, or in-person visits is handled. You may reach us at [email protected] or +6436869000. That same care applies to your personal information while we make the pieces you wear.
This policy applies to personal information collected when you browse the website, send a contact or order form, call or email the studio, visit for a fitting or collection, join a cloth session, or ask for a squad quote, size notes, or a repeat club order. It describes the kinds of information we may handle, why we handle them, how long we keep them, when we share them with service providers, and the choices available under New Zealand privacy principles. A written squad quote may add operational detail for that order.
We may collect your name, email address, phone number, and delivery or collection preferences for kits sent toward Timaru, Christchurch, Wellington, Auckland, or another New Zealand address. For a garment we typically collect size, fit preference, colour notes, and any measurement or care information you choose to share, plus feedback after a visit. Payment records may include amounts, a payment method reference, and receipt identifiers. We do not store full card numbers on studio systems beyond what accounting and payment partners require. If you write or call, we keep the content needed to finish the order and document an approved squad list.
Technical data may include browser type, device category, an approximate region drawn from network information, pages viewed, and timestamps if basic logs are enabled. Preference data may include cookie choices and whether you want collection reminders for a club order. We do not sell personal information to outside marketers.
We use personal information to cut and finish pieces, schedule fittings, tell you where an order stands, issue receipts, honour fit care when it applies, and answer questions about cloth, size, or care. We also use it to run the studio better, for example to understand busy pre-season weeks, refine popular blocks, and train the bench to speak plainly. Website logs, if used, help us see aggregate interest so range notes stay useful for supporters looking for FUTBEXO. Notes about future drops are sent only when you ask for them.
We handle personal information where it is needed to perform a contract or to take steps you ask for before an order, where the law requires records such as tax invoices, and where we have a proper reason to run a safe studio that does not override your interests. Where consent is needed for optional messages or non-essential cookies, we ask in a clear way, and you may withdraw that consent without losing the right to buy a piece in person. The Privacy Act 2020 guides how we respond to access and correction requests.
We may share limited information with providers who help us operate, such as website hosting, email delivery, payment tools, accounting software, and carriers when a parcel needs a name and address. Those parties should use the information only for the service they provide to FUTBEXO. We may disclose information if the law or a duty to protect people requires it. We do not give supporter lists to other streetwear labels.
Order records, squad invoices, and related messages are kept as long as needed to finish the work, answer questions, and meet accounting or legal periods under New Zealand law. Website enquiries that never become orders may be kept for a shorter working period and then deleted or archived. When retention is no longer needed, we delete or de-identify the information in a way that fits the medium.
We use reasonable administrative and technical steps to protect personal information against unauthorised access, loss, or alteration. That includes limited staff access, careful handling of devices at the bench, and sensible use of tools that require a sign-in. If we learn of an incident that materially affects your information, we will investigate and, where required, inform affected people in line with the Privacy Act 2020.
You may ask for access to personal information we hold about you, ask us to correct inaccurate details, or ask for deletion where that is appropriate and does not conflict with a legal duty to keep records. You may object to certain uses or ask us to limit optional messages about future drops. To use these choices, email [email protected] or call +6436869000 and describe the request clearly so we can verify it and reply within a reasonable time. We may need to confirm your identity before releasing order or invoice records.
The website and the studio are aimed at a general audience. We do not knowingly collect personal information from a child without a parent or guardian being involved in a fitting or a squad booking. If you believe a child has sent information improperly, contact us and we will review it and delete it where that is appropriate.
We may update this Privacy Policy when our tools, carriers, or legal duties change. The date at the top will move when we do. Continuing to use the website or the studio after an update means you have had a chance to read the new text.
If you have questions about this Privacy Policy or how FUTBEXO handles personal information, email [email protected], call +6436869000, or visit 312 Otipua Road, Highfield, Timaru 7910, New Zealand during studio hours. We aim to reply within a reasonable time.